Crafted with Heart in Hackney
In my Hackney studio, every Era Child piece is thoughtfully designed and handcrafted with dedication. From bespoke wonders to vintage treasures, each item embodies a unique story. This ensures that what you receive is a piece of art, meticulously crafted and curated. Given the bespoke nature and the known wear of vintage items, I take up to 2 weeks to prepare and ensure everything is perfect.
Regarding Returns:
Since every item from Era Child is either a bespoke creation or a vintage find with its own character and history, I’m unable to offer refunds or accept returns. However, I wholeheartedly stand by the quality and authenticity of each piece.
In the rare instance that a bespoke item arrives with an oversight, my sincerest apologies. Setting it right is my utmost priority. Please get in touch, and I’ll ensure any issues are addressed promptly.
For Future Touch-ups:
If in time, your cherished Era Child item requires some care or minor repairs, I’m here to assist. I offer this service for a small fee. Yet, transportation to and from the studio will be your responsibility.
For any other questions, thoughts, or just a chat about the items, please feel free to reach out at joanna@erachild.com